This is the agreement between you and Adibeam Solutions Pvt Ltd for using HomeButlr. It is written to be read, not skimmed: every section says one thing. The Privacy policy is part of it.
1. This is an electronic record
This document is an electronic record under the Information Technology Act, 2000 and the rules made under it, generated by a computer system and needing no physical or digital signature. It is published under Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which requires the rules, privacy policy and user agreement for access to the HomeButlr app and website to be published.
2. Who we are, and what you agree to
HomeButlr is made and run by Adibeam Solutions Pvt Ltd, a company incorporated in India ("HomeButlr", "we", "us"). These Terms, together with the Privacy policy, are the whole agreement between you and us for the HomeButlr app, the website at homebutlr.com and the services offered through them (together, the "Service").
By creating an account or using the Service you confirm that you have read these Terms and agree to be bound by them. If you do not agree, please do not use the Service.
3. Read this first
HOMEBUTLR IS A RECORD-KEEPING AND REMINDER TOOL, NOT A SAFETY DEVICE, AN INSPECTION SERVICE, OR A SUBSTITUTE FOR A QUALIFIED PROFESSIONAL. THE BUTLER'S ANSWERS, CARE STEPS AND EXTRACTED DETAILS ARE GENERATED WITH ARTIFICIAL INTELLIGENCE AND CAN BE WRONG, INCOMPLETE OR OUT OF DATE. CHECK THEM BEFORE YOU ACT ON THEM.
ALWAYS SWITCH OFF AND UNPLUG AN APPLIANCE BEFORE ANY WORK ON IT. NEVER WORK ON GAS CONNECTIONS, GAS APPLIANCES OR REFRIGERANT YOURSELF: THE BUTLER WILL ALWAYS REFER SUCH QUESTIONS TO A PROFESSIONAL, AND SO SHOULD YOU.
4. What HomeButlr does
HomeButlr keeps a record of the things in your home. You add a thing by photographing its bill or its product sticker, or by typing it in. HomeButlr reads what it can from the photo and shows it to you for confirmation; nothing is saved until you confirm it. It then keeps the warranty, bill, service and care details together for each thing, reminds you before a warranty, AMC or service date, lets you set reminders of your own, and answers questions about your things through a named assistant we call the butler. You may share a home with family members you invite.
5. Who may use it, and your account
You must be at least 18 years old to use HomeButlr. We do not ask for your date of birth; you confirm your age when you sign up, and we keep only that confirmation.
You sign in with a phone number or email address we verify with a one-time code, or with your Google or Apple account. You are responsible for keeping access to that number or account and for what happens under your account. Tell us at once if you think someone else is using it. One account may belong to more than one home.
6. Your content, and what you let us do with it
The bills, photos, documents, notes and reminders you add ("your content") stay yours. You give us permission to store, copy and process your content only as far as running the Service needs: reading a bill you photograph, generating reminders, answering the butler's questions, showing your things to the members of your home, and making your export. This permission ends when the content or your account is deleted.
We do not use your content to train artificial-intelligence models, ours or anyone else's. We do not sell it, license it to advertisers, or publish it. We never claim any right in it beyond what this section says.
You confirm that you have the right to add what you add. Do not add other people's documents or personal details without their permission.
7. Artificial intelligence, and its limits
Reading a bill, suggesting a category, the butler's answers, care steps and the videos it finds all use artificial intelligence and general knowledge. The butler never guesses a fact from your own record: if a warranty date, a price or a serial number is not on file, it says so rather than inventing one. Facts about a product in general (what a model does, how a part works) are answered as best it can from general knowledge and may be wrong. It never quotes a repair or service price.
Questions about gas connections, gas appliances or air-conditioner refrigerant are always referred to a professional and never answered with steps. Other work that needs a professional (high-voltage electrical, structural) is answered with a plain warning that it is a professional's job. None of this is professional, engineering, legal, medical, insurance or financial advice. Check with a qualified person before you act.
The videos the butler finds, and the brand pages and manuals it links to, belong to their publishers and open under their own terms; we do not control or endorse them.
8. Reminders and dates are aids, not guarantees
Reminders depend on the dates you enter or confirm, on your phone's notification settings and on networks we do not control. A reminder can arrive late or not at all. Keep your original bills and warranty cards; a warranty claim rests on those, not on HomeButlr. We are not responsible for a missed renewal, an expired warranty or a lost claim.
9. Sharing your home, and referrals
When you invite someone to your home, they see the things in it and can act on reminders according to the role you give them. Invite only people you trust with that. An invitation is a private link that expires; do not post it publicly.
If you share a referral link, the person you refer sees your first name so they know who invited them, and you see that they joined, not what they add. Rewards for referrals, where offered, follow the rules shown in the app at the time.
10. Plans, quotas and fair use
HomeButlr is free to use within the limits shown in the app: a number of things, of bill scans and of butler questions per month. These limits can change; the app always shows the current ones. Paid plans, when we offer them, will carry their own terms, including how refunds work, shown before you buy.
Do not use the Service to store unlawful content, to store other people's data without their permission, to send abuse or spam, to probe or overload our systems, to copy or reverse-engineer the app, or to build a competing database from it. We may suspend an account that does.
11. Our intellectual property
The app, the website, the butler's name and faces, the product and care libraries and everything in the Service except your content belong to us or our licensors. You get a personal, non-transferable licence to use the app on your own devices. Any suggestion or feedback you give us can be used freely, without payment or credit.
12. Ending your account
You can delete your account any time from Settings. Deletion starts a 7-day grace period during which you can cancel; after it, your account and content are removed, and copies in backups expire within 30 days of that. We keep only what the law requires us to keep, for as long as it requires. You can export everything first, also from Settings. Deletion is permanent once the grace period ends; we cannot restore a deleted account.
If you cannot open the app, write to our grievance officer from your registered email or phone number asking us to delete your account; we confirm it is you with a one-time code and delete on the same timeline.
We may suspend or close an account that breaks these Terms, with notice where we can give it. Sections 6, 7, 8, 11, 13 and 15 continue to apply after an account is closed.
13. What we promise, and what we do not
We work to keep HomeButlr accurate, available and secure, but the Service is provided as it is and as it is available, without any warranty of any kind, express or implied, including that it will meet your needs, be uninterrupted or be error-free.
To the extent the law allows, we are not liable for any indirect or consequential loss, or for any loss of data, profit or opportunity, arising from the Service, the butler's answers, a missed reminder or an inaccurate extraction. Our total liability to you for everything arising from the Service in any twelve-month period is limited to the amount you paid us in that period, or ₹1,000 if you paid nothing. Nothing in these Terms limits a liability that the law does not allow to be limited, or your rights as a consumer under Indian law.
You agree to cover us for claims by third parties that arise from content you added without the right to add it, or from your breach of these Terms.
14. Changes, and things beyond our control
We may change these Terms. When a change matters, we will tell you in the app or by email before it takes effect, and the date at the top will change. Using the Service after that date means you accept the change. We may also add, change or withdraw features of the Service; we will not withdraw your ability to export your data. Where anything in our marketing, our website or the app's own descriptions differs from these Terms and the Privacy policy, these two documents prevail, and anything we say about future features is a plan, not a promise.
We are not responsible for a failure caused by something outside our reasonable control, such as a network or provider outage, a change in the law, or a natural event.
15. Law, courts and disputes
These Terms are governed by the laws of India. The courts at New Delhi have exclusive jurisdiction over any dispute arising from them or from the Service, subject to any right you have under consumer-protection law to bring a claim where you live. If any part of these Terms is found unenforceable, the rest stays in force.
16. Grievances and contact
For a complaint or question about the Service or these Terms, write to our grievance officer: Privacy team at Adibeam Solutions Pvt Ltd, grievance@homebutlr.com. We acknowledge every complaint within 48 hours and resolve it within the time the law sets, and in any case within 30 days. For everyday help, care@homebutlr.com reaches the same people.
Questions about either document? Write to care@homebutlr.com.
Adibeam Solutions Pvt Ltd · Registered office: A-145, Sector 46, Noida 201301, Uttar Pradesh, India